This Privacy Policy describes Our policies and procedures on the collection, use, and disclosure of Your information when You use the Service and explains Your privacy rights and how the law protects You.

We use Your Personal Data to provide and improve the Service. By using the Service, You agree to the collection and use of information in accordance with this Privacy Policy.

​

Interpretation and Definitions

Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning whether they appear in singular or plural.

Definitions

For the purposes of this Privacy Policy:

Account means a unique account created for You to access our Service or parts of our Service.

Affiliate means an entity that controls, is controlled by, or is under common control with a party, where “control” means ownership of 50% or more of the shares, equity interest, or other securities entitled to vote for the election of directors or other managing authority.

Company (referred to as either “the Company”, “We”, “Us”, or “Our” in this Agreement) refers to California Behavioral Healthcare.

Cookies are small files placed on Your computer, mobile device, or any other device by a website, containing details of Your browsing history on that website among its many uses.

Country refers to: United States.

Device means any device that can access the Service such as a computer, cellphone, or digital tablet.

Personal Data means any information that relates to an identified or identifiable individual.

 

Service refers to the Website.

Service Provider means any natural or legal person who processes data on behalf of the Company. This includes third-party companies or individuals employed by the Company to facilitate the Service, provide the Service on behalf of the Company, perform services related to the Service, or assist the Company in analyzing how the Service is used.

Usage Data refers to data collected automatically, either generated by the use of the Service or from the Service infrastructure itself (for example, the duration of a page visit).

Website refers to California Behavioral Healthcare, accessible from the company’s official website.

You means the individual accessing or using the Service, or the company or other legal entity on behalf of which such individual is accessing or using the Service.

Collecting and Using Your Personal Data

Types of Data Collected

Personal Data

While using Our Service, We may ask You to provide certain personally identifiable information that can be used to contact or identify You. This information may include, but is not limited to:

• Email address

• First name and last name

• Phone number

• Address, State, Province, ZIP/Postal code, City

• Usage Data

 

Usage Data

Usage Data is collected automatically when using the Service.

Usage Data may include information such as Your Device’s Internet Protocol address (IP address), browser type, browser version, pages of our Service that You visit, the time and date of Your visit, time spent on those pages, unique device identifiers, and other diagnostic data.

When You access the Service through a mobile device, We may automatically collect certain information including the type of mobile device You use, your mobile device unique ID, IP address, operating system, browser type, and other diagnostic data.

We may also collect information that Your browser sends whenever You visit our Service.

Mobile Phone Number Collection and Usage

Purpose:
We collect and use your mobile phone number to send important updates about appointments, policy changes, special offers, and other relevant communications.

Opt-in:
We will not send text messages unless you have explicitly provided your consent. Our Contact Us form includes a checkbox where you may agree to this Privacy Policy and opt-in to receiving text messages.

Opt-out:
You may opt out of receiving text messages at any time by replying with “STOP” or following the opt-out instructions included in the message.

Privacy Protection:
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.

Tracking Technologies and Cookies

We use Cookies and similar tracking technologies to track activity on Our Service and store certain information. These technologies may include cookies, beacons, tags, and scripts used to collect and analyze information and improve Our Service.

Cookies or Browser Cookies

A cookie is a small file placed on Your device. You may instruct your browser to refuse all cookies or notify you when a cookie is being sent. However, if you refuse cookies, some parts of the Service may not function properly.

 

Web Beacons

Certain sections of our Service and emails may contain small electronic files known as web beacons that allow the Company to count users who have visited pages or opened emails and to compile other related website statistics.

Cookies may be Persistent Cookies or Session Cookies:

• Persistent Cookies remain on your device after you go offline.

• Session Cookies are deleted once you close your web browser.

We use both types for the purposes described below.

Necessary / Essential Cookies

Type: Session Cookies
Administered by: Us

These cookies are essential to provide services available through the Website and to enable you to use certain features.

Cookies Policy / Notice Acceptance Cookies

Type: Persistent Cookies
Administered by: Us

These cookies identify if users have accepted the use of cookies on the Website.

Functionality Cookies

Type: Persistent Cookies
Administered by: Us

These cookies remember choices you make while using the Website, such as login details or language preferences, to provide a more personalized experience.

Health Information (HIPAA)

As part of our commitment to protecting your privacy, California Behavioral Healthcare complies with the Health Insurance Portability and Accountability Act (HIPAA). This section explains how your health information may be used and disclosed.

Treatment

Your health information may be used by staff members or disclosed to other healthcare professionals to evaluate your health, diagnose conditions, and provide treatment.

Payment

Your health information may be used to seek payment from insurance companies or other payment sources.

Healthcare Operations

Your health information may be used to support the day-to-day activities and management of California Behavioral Healthcare.

Uses That Do Not Require Your Authorization

Your information may be disclosed without authorization in the following circumstances:

• As required by law or law enforcement

• Public health reporting

• Agreements with qualified service organizations or business associates

• Audits and investigations

• Medical emergencies

• Suspicion of child abuse or neglect

• Deceased client matters

• Research

• Criminal activity on premises or against program personnel

• Court orders

Other Uses and Disclosures

Any disclosure of your health information for purposes other than those listed above requires your written authorization. You may revoke that authorization at any time in writing.

Individual Privacy Rights

Under federal privacy standards, You have the following rights:

• Request restrictions on the use and disclosure of your protected health information

• Receive confidential communications regarding your medical condition and treatment

• Inspect and obtain copies of your protected health information

• Request corrections or amendments to your protected health information

• Receive an accounting of disclosures of your protected health information

• Obtain a printed copy of this privacy notice

California Behavioral Healthcare’s Duties

California Behavioral Healthcare is required by law to maintain the privacy of your protected health information and provide you with this notice of privacy practices. We are also required to follow the privacy policies described in this notice.

Right to Revise Privacy Practices

As permitted by law, we reserve the right to revise or modify this Privacy Policy. Updated policies will be provided during future visits or communicated through appropriate channels.

Use of Your Personal Data

The Company may use Personal Data for purposes including:

• Providing and maintaining our Service

• Managing your account

• Performing contracts related to services you request

• Contacting you by email, phone, SMS, or other electronic communication

• Providing updates, news, and service information

• Managing requests and inquiries

• Evaluating business transfers such as mergers or acquisitions

• Improving services, marketing efforts, and user experience

Sharing Your Personal Information

We may share your personal information in the following situations:

• With Service Providers assisting in operating the Service

• For business transfers such as mergers or acquisitions

• With affiliates under common control

• With business partners offering related services or promotions

• With other users if information is shared in public areas

• With your consent for other purposes

Retention of Your Personal Data

The Company will retain Personal Data only as long as necessary for the purposes outlined in this Privacy Policy and to comply with legal obligations.

Usage Data may be retained for internal analysis or security improvements.

Transfer of Your Personal Data

Your information may be processed at Company offices or other locations where processing parties operate. By submitting your information, you agree to the transfer and processing of your data in accordance with this policy.

Delete Your Personal Data

You have the right to request deletion of your Personal Data. You may update, correct, or delete your information through your account settings or by contacting us directly.

Certain information may be retained when required by law.

Disclosure of Your Personal Data

Business Transactions

If the Company undergoes a merger, acquisition, or asset sale, your Personal Data may be transferred.

Law Enforcement

Personal Data may be disclosed if required by law or requested by public authorities.

Other Legal Requirements

The Company may disclose Personal Data if necessary to:

• Comply with legal obligations

• Protect the rights or property of the Company

• Prevent wrongdoing

• Protect user safety

• Protect against legal liability

Security of Your Personal Data

We use commercially reasonable methods to protect your Personal Data, but no transmission or storage method is completely secure.

Children’s Privacy

Our Service does not address anyone under the age of 13. We do not knowingly collect personal information from children under 13.

Links to Other Websites

Our Service may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.

Changes to This Privacy Policy

We may update this Privacy Policy periodically. Updates will be posted on this page, and the “Last Updated” date will be revised accordingly.

We encourage you to review this policy regularly for any changes.

This Privacy Policy describes Our policies and procedures on the collection, use, and disclosure of Your information when You use the Service and explains Your privacy rights and how the law protects You.

We use Your Personal Data to provide and improve the Service. By using the Service, You agree to the collection and use of information in accordance with this Privacy Policy.

Interpretation and Definitions

Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning whether they appear in singular or plural.

Definitions

For the purposes of this Privacy Policy:

Account means a unique account created for You to access our Service or parts of our Service.

Affiliate means an entity that controls, is controlled by, or is under common control with a party, where “control” means ownership of 50% or more of the shares, equity interest, or other securities entitled to vote for the election of directors or other managing authority.

Company (referred to as either “the Company”, “We”, “Us”, or “Our” in this Agreement) refers to California Behavioral Healthcare.

Cookies are small files placed on Your computer, mobile device, or any other device by a website, containing details of Your browsing history on that website among its many uses.

Country refers to: United States.

Device means any device that can access the Service such as a computer, cellphone, or digital tablet.

Personal Data means any information that relates to an identified or identifiable individual.

Service refers to the Website.

Service Provider means any natural or legal person who processes data on behalf of the Company. This includes third-party companies or individuals employed by the Company to facilitate the Service, provide the Service on behalf of the Company, perform services related to the Service, or assist the Company in analyzing how the Service is used.

Usage Data refers to data collected automatically, either generated by the use of the Service or from the Service infrastructure itself (for example, the duration of a page visit).

Website refers to California Behavioral Healthcare, accessible from the company’s official website.

You means the individual accessing or using the Service, or the company or other legal entity on behalf of which such individual is accessing or using the Service.

Collecting and Using Your Personal Data

Types of Data Collected

Personal Data

While using Our Service, We may ask You to provide certain personally identifiable information that can be used to contact or identify You. This information may include, but is not limited to:

• Email address

• First name and last name

• Phone number

• Address, State, Province, ZIP/Postal code, City

• Usage Data

Usage Data

Usage Data is collected automatically when using the Service.

Usage Data may include information such as Your Device’s Internet Protocol address (IP address), browser type, browser version, pages of our Service that You visit, the time and date of Your visit, time spent on those pages, unique device identifiers, and other diagnostic data.

When You access the Service through a mobile device, We may automatically collect certain information including the type of mobile device You use, your mobile device unique ID, IP address, operating system, browser type, and other diagnostic data.

We may also collect information that Your browser sends whenever You visit our Service.

Mobile Phone Number Collection and Usage

Purpose:
We collect and use your mobile phone number to send important updates about appointments, policy changes, special offers, and other relevant communications.

Opt-in:
We will not send text messages unless you have explicitly provided your consent. Our Contact Us form includes a checkbox where you may agree to this Privacy Policy and opt-in to receiving text messages.

Opt-out:
You may opt out of receiving text messages at any time by replying with “STOP” or following the opt-out instructions included in the message.

Privacy Protection:
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.

Tracking Technologies and Cookies

We use Cookies and similar tracking technologies to track activity on Our Service and store certain information. These technologies may include cookies, beacons, tags, and scripts used to collect and analyze information and improve Our Service.

Cookies or Browser Cookies

A cookie is a small file placed on Your device. You may instruct your browser to refuse all cookies or notify you when a cookie is being sent. However, if you refuse cookies, some parts of the Service may not function properly.

Web Beacons

Certain sections of our Service and emails may contain small electronic files known as web beacons that allow the Company to count users who have visited pages or opened emails and to compile other related website statistics.

Cookies may be Persistent Cookies or Session Cookies:

• Persistent Cookies remain on your device after you go offline.

• Session Cookies are deleted once you close your web browser.

We use both types for the purposes described below.

Necessary / Essential Cookies

Type: Session Cookies
Administered by: Us

These cookies are essential to provide services available through the Website and to enable you to use certain features.

Cookies Policy / Notice Acceptance Cookies

Type: Persistent Cookies
Administered by: Us

These cookies identify if users have accepted the use of cookies on the Website.

Functionality Cookies

Type: Persistent Cookies
Administered by: Us

These cookies remember choices you make while using the Website, such as login details or language preferences, to provide a more personalized experience.

Health Information (HIPAA)

As part of our commitment to protecting your privacy, California Behavioral Healthcare complies with the Health Insurance Portability and Accountability Act (HIPAA). This section explains how your health information may be used and disclosed.

Treatment

Your health information may be used by staff members or disclosed to other healthcare professionals to evaluate your health, diagnose conditions, and provide treatment.

Payment

Your health information may be used to seek payment from insurance companies or other payment sources.

Healthcare Operations

Your health information may be used to support the day-to-day activities and management of California Behavioral Healthcare.

Uses That Do Not Require Your Authorization

Your information may be disclosed without authorization in the following circumstances:

• As required by law or law enforcement

• Public health reporting

• Agreements with qualified service organizations or business associates

• Audits and investigations

• Medical emergencies

• Suspicion of child abuse or neglect

• Deceased client matters

• Research

• Criminal activity on premises or against program personnel

• Court orders

Other Uses and Disclosures

Any disclosure of your health information for purposes other than those listed above requires your written authorization. You may revoke that authorization at any time in writing.

Individual Privacy Rights

Under federal privacy standards, You have the following rights:

• Request restrictions on the use and disclosure of your protected health information

• Receive confidential communications regarding your medical condition and treatment

• Inspect and obtain copies of your protected health information

• Request corrections or amendments to your protected health information

• Receive an accounting of disclosures of your protected health information

• Obtain a printed copy of this privacy notice

California Behavioral Healthcare’s Duties

California Behavioral Healthcare is required by law to maintain the privacy of your protected health information and provide you with this notice of privacy practices. We are also required to follow the privacy policies described in this notice.

Right to Revise Privacy Practices

As permitted by law, we reserve the right to revise or modify this Privacy Policy. Updated policies will be provided during future visits or communicated through appropriate channels.

Use of Your Personal Data

The Company may use Personal Data for purposes including:

• Providing and maintaining our Service

• Managing your account

• Performing contracts related to services you request

• Contacting you by email, phone, SMS, or other electronic communication

• Providing updates, news, and service information

• Managing requests and inquiries

• Evaluating business transfers such as mergers or acquisitions

• Improving services, marketing efforts, and user experience

Sharing Your Personal Information

We may share your personal information in the following situations:

• With Service Providers assisting in operating the Service

• For business transfers such as mergers or acquisitions

• With affiliates under common control

• With business partners offering related services or promotions

• With other users if information is shared in public areas

• With your consent for other purposes

Retention of Your Personal Data

The Company will retain Personal Data only as long as necessary for the purposes outlined in this Privacy Policy and to comply with legal obligations.

Usage Data may be retained for internal analysis or security improvements.

Transfer of Your Personal Data

Your information may be processed at Company offices or other locations where processing parties operate. By submitting your information, you agree to the transfer and processing of your data in accordance with this policy.

Delete Your Personal Data

You have the right to request deletion of your Personal Data. You may update, correct, or delete your information through your account settings or by contacting us directly.

Certain information may be retained when required by law.

Disclosure of Your Personal Data

Business Transactions

If the Company undergoes a merger, acquisition, or asset sale, your Personal Data may be transferred.

Law Enforcement

Personal Data may be disclosed if required by law or requested by public authorities.

Other Legal Requirements

The Company may disclose Personal Data if necessary to:

• Comply with legal obligations

• Protect the rights or property of the Company

• Prevent wrongdoing

• Protect user safety

• Protect against legal liability

Security of Your Personal Data

We use commercially reasonable methods to protect your Personal Data, but no transmission or storage method is completely secure.

Children’s Privacy

Our Service does not address anyone under the age of 13. We do not knowingly collect personal information from children under 13.

Links to Other Websites

Our Service may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.

Changes to This Privacy Policy

We may update this Privacy Policy periodically. Updates will be posted on this page, and the “Last Updated” date will be revised accordingly.

We encourage you to review this policy regularly for any changes.

This Privacy Policy describes Our policies and procedures on the collection, use, and disclosure of Your information when You use the Service and explains Your privacy rights and how the law protects You.

We use Your Personal Data to provide and improve the Service. By using the Service, You agree to the collection and use of information in accordance with this Privacy Policy.

Interpretation and Definitions

Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning whether they appear in singular or plural.

Definitions

For the purposes of this Privacy Policy:

Account means a unique account created for You to access our Service or parts of our Service.

Affiliate means an entity that controls, is controlled by, or is under common control with a party, where “control” means ownership of 50% or more of the shares, equity interest, or other securities entitled to vote for the election of directors or other managing authority.

Company (referred to as either “the Company”, “We”, “Us”, or “Our” in this Agreement) refers to California Behavioral Healthcare.

Cookies are small files placed on Your computer, mobile device, or any other device by a website, containing details of Your browsing history on that website among its many uses.

Country refers to: United States.

Device means any device that can access the Service such as a computer, cellphone, or digital tablet.

Personal Data means any information that relates to an identified or identifiable individual.

Service refers to the Website.

Service Provider means any natural or legal person who processes data on behalf of the Company. This includes third-party companies or individuals employed by the Company to facilitate the Service, provide the Service on behalf of the Company, perform services related to the Service, or assist the Company in analyzing how the Service is used.

Usage Data refers to data collected automatically, either generated by the use of the Service or from the Service infrastructure itself (for example, the duration of a page visit).

Website refers to California Behavioral Healthcare, accessible from the company’s official website.

You means the individual accessing or using the Service, or the company or other legal entity on behalf of which such individual is accessing or using the Service.

Collecting and Using Your Personal Data

Types of Data Collected

Personal Data

While using Our Service, We may ask You to provide certain personally identifiable information that can be used to contact or identify You. This information may include, but is not limited to:

• Email address

• First name and last name

• Phone number

• Address, State, Province, ZIP/Postal code, City

• Usage Data

Usage Data

Usage Data is collected automatically when using the Service.

Usage Data may include information such as Your Device’s Internet Protocol address (IP address), browser type, browser version, pages of our Service that You visit, the time and date of Your visit, time spent on those pages, unique device identifiers, and other diagnostic data.

When You access the Service through a mobile device, We may automatically collect certain information including the type of mobile device You use, your mobile device unique ID, IP address, operating system, browser type, and other diagnostic data.

We may also collect information that Your browser sends whenever You visit our Service.

Mobile Phone Number Collection and Usage

Purpose:
We collect and use your mobile phone number to send important updates about appointments, policy changes, special offers, and other relevant communications.

Opt-in:
We will not send text messages unless you have explicitly provided your consent. Our Contact Us form includes a checkbox where you may agree to this Privacy Policy and opt-in to receiving text messages.

Opt-out:
You may opt out of receiving text messages at any time by replying with “STOP” or following the opt-out instructions included in the message.

Privacy Protection:
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.

Tracking Technologies and Cookies

We use Cookies and similar tracking technologies to track activity on Our Service and store certain information. These technologies may include cookies, beacons, tags, and scripts used to collect and analyze information and improve Our Service.

Cookies or Browser Cookies

A cookie is a small file placed on Your device. You may instruct your browser to refuse all cookies or notify you when a cookie is being sent. However, if you refuse cookies, some parts of the Service may not function properly.

Web Beacons

Certain sections of our Service and emails may contain small electronic files known as web beacons that allow the Company to count users who have visited pages or opened emails and to compile other related website statistics.

Cookies may be Persistent Cookies or Session Cookies:

• Persistent Cookies remain on your device after you go offline.

• Session Cookies are deleted once you close your web browser.

We use both types for the purposes described below.

Necessary / Essential Cookies

Type: Session Cookies
Administered by: Us

These cookies are essential to provide services available through the Website and to enable you to use certain features.

Cookies Policy / Notice Acceptance Cookies

Type: Persistent Cookies
Administered by: Us

These cookies identify if users have accepted the use of cookies on the Website.

Functionality Cookies

Type: Persistent Cookies
Administered by: Us

These cookies remember choices you make while using the Website, such as login details or language preferences, to provide a more personalized experience.

Health Information (HIPAA)

As part of our commitment to protecting your privacy, California Behavioral Healthcare complies with the Health Insurance Portability and Accountability Act (HIPAA). This section explains how your health information may be used and disclosed.

Treatment

Your health information may be used by staff members or disclosed to other healthcare professionals to evaluate your health, diagnose conditions, and provide treatment.

Payment

Your health information may be used to seek payment from insurance companies or other payment sources.

Healthcare Operations

Your health information may be used to support the day-to-day activities and management of California Behavioral Healthcare.

Uses That Do Not Require Your Authorization

Your information may be disclosed without authorization in the following circumstances:

• As required by law or law enforcement

• Public health reporting

• Agreements with qualified service organizations or business associates

• Audits and investigations

• Medical emergencies

• Suspicion of child abuse or neglect

• Deceased client matters

• Research

• Criminal activity on premises or against program personnel

• Court orders

Other Uses and Disclosures

Any disclosure of your health information for purposes other than those listed above requires your written authorization. You may revoke that authorization at any time in writing.

Individual Privacy Rights

Under federal privacy standards, You have the following rights:

• Request restrictions on the use and disclosure of your protected health information

• Receive confidential communications regarding your medical condition and treatment

• Inspect and obtain copies of your protected health information

• Request corrections or amendments to your protected health information

• Receive an accounting of disclosures of your protected health information

• Obtain a printed copy of this privacy notice

California Behavioral Healthcare’s Duties

California Behavioral Healthcare is required by law to maintain the privacy of your protected health information and provide you with this notice of privacy practices. We are also required to follow the privacy policies described in this notice.

Right to Revise Privacy Practices

As permitted by law, we reserve the right to revise or modify this Privacy Policy. Updated policies will be provided during future visits or communicated through appropriate channels.

Use of Your Personal Data

The Company may use Personal Data for purposes including:

• Providing and maintaining our Service

• Managing your account

• Performing contracts related to services you request

• Contacting you by email, phone, SMS, or other electronic communication

• Providing updates, news, and service information

• Managing requests and inquiries

• Evaluating business transfers such as mergers or acquisitions

• Improving services, marketing efforts, and user experience

Sharing Your Personal Information

We may share your personal information in the following situations:

• With Service Providers assisting in operating the Service

• For business transfers such as mergers or acquisitions

• With affiliates under common control

• With business partners offering related services or promotions

• With other users if information is shared in public areas

• With your consent for other purposes

Retention of Your Personal Data

The Company will retain Personal Data only as long as necessary for the purposes outlined in this Privacy Policy and to comply with legal obligations.

Usage Data may be retained for internal analysis or security improvements.

Transfer of Your Personal Data

Your information may be processed at Company offices or other locations where processing parties operate. By submitting your information, you agree to the transfer and processing of your data in accordance with this policy.

Delete Your Personal Data

You have the right to request deletion of your Personal Data. You may update, correct, or delete your information through your account settings or by contacting us directly.

Certain information may be retained when required by law.

Disclosure of Your Personal Data

Business Transactions

If the Company undergoes a merger, acquisition, or asset sale, your Personal Data may be transferred.

Law Enforcement

Personal Data may be disclosed if required by law or requested by public authorities.

Other Legal Requirements

The Company may disclose Personal Data if necessary to:

• Comply with legal obligations

• Protect the rights or property of the Company

• Prevent wrongdoing

• Protect user safety

• Protect against legal liability

Security of Your Personal Data

We use commercially reasonable methods to protect your Personal Data, but no transmission or storage method is completely secure.

Children’s Privacy

Our Service does not address anyone under the age of 13. We do not knowingly collect personal information from children under 13.

Links to Other Websites

Our Service may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.

Changes to This Privacy Policy

We may update this Privacy Policy periodically. Updates will be posted on this page, and the “Last Updated” date will be revised accordingly.

We encourage you to review this policy regularly for any changes.